If you require any further information, please feel free to contact us by email on info@europe-tutorial.com or by telephone on +49 (0) 4381 9139009 or start a chat.

For any queries related to the current outbreak of the coronavirus (COVID-19), and our dace-to-face workshops and retreats might be affected, please visit our dedicated COVID-19 response page.

How do I book my online course?

To apply for an online course, just click the BOOK THIS BUTTON under ACTIONS on the left side of the course description page. You will then be taken to the application form. Please complete this form to book your course. We will then contact you by email to confirm your booking and give you payment instructions.

Can I have one-to-one online tuition?

All our E.T.A. Online Tutoring and coaching courses are especially designed for individual student learning, and are delivered from their own tutorial course page on the E.T.A. website. Each Online Tutoring course has a dedicated tutor who co-ordinates and guides the student throughout the duration of the programme.

How do you deliver online tutoring and coaching courses?

Each student has open access to their own online tutoring or coaching page throughout the duration of the programme, from which he/she can access activities to assess theoretical understanding, exercises and supporting content uploaded by the tutor/coach. In addition, each student will have their own interactive learning whiteboard that is integrated into the tutoring or coaching course page. The student is able to log-in to their learning board anytime during their programme. And the course tutor/coach will use this online learning whiteboard to lead live interactive sessions with the student. Effective, private and secure regular communication is enabled between the student and tutor/coach, via a messaging feature that is embedded into the student’s whiteboard in their unique E.T.A.tutoring or coaching web page.

How do I prepare for my online course?

There is no software to download. Each online programme has its own dedicated course content page on our website, with an opening introduction section containing a User Guide Instructional video.  And of course, your tutor will be on hand to assist you with getting up to speed as quickly as possible with the Whiteboard features.

What will I need for an online tutoring course?

Although it is possible to write using a mouse onto the online whiteboard, it is much easier to use a graphics tablet and stylus pen (pointer device). This will enable you to interact and communicate more easily and efficiently with your tutor when using your dedicated online whiteboard. We can give you advice on this.

How will I organize my learning on an online course?

With all our students on online tutoring courses, we use a secure, cloud-based student-tutor document sharing dashboard. There is no software to install. Students and parents can:  

  • view, manage, submit and download assignments through their individual student member dashboard,
  • upload homework, view past assignments and tutor feedback from their dashboard,
  • access the dashboard from within the Europe Tutorial Academy website; and
  • keep track of progress and upcoming deadlines.
How do I book my distance learning course?

To apply for a distance learning course, just click the BOOK THIS BUTTON under ACTIONS on the left side of the course description page. You will then be taken to the application form. Please complete this form to book your course. We will then contact you by email to confirm your booking and give you payment instructions.

Who are ETA Tutors and Coaches?

The core of Europe Tutorial Academy GmbH educational practice is to create a learning experience for our students that successfully identifies and addresses each individual student’s needs, is student-centred and empowers each student to critique and adapt their own learning strategies. To help us fulfil this mission, our growing Academy Team of tutors, coaches and content developers have between them decades of teaching and tutoring experience gained from around the world. These include Oxbridge and Ivy league graduates, as well as published researchers and educators from (among others) the diverse fields of astronomy, biotechnology, chemistry, education, forensic science, language and literature, mathematics, music, philosophy, physics and sports management. Professionally, these range from teachers, graduates, doctorates,visiting research fellow, editors, business owners, linguists, authors,educational consultants, education course developers and more.

How do I reserve my place on an enrichment workshop or study retreat?

Until COVID-19 restrictions have been removed, we are unable to fix precise dates for our face-to-face workshops and adult retreats. However, you are advised to register your interest now (with no financial commitment) in order to be placed on the priority booking list for your chosen course. To register your interest please click the "REGISTER YOUR INTEREST" button on the left side of the course description page. You will then be taken to the registration form. Please complete this form to register a place on the course. We will then contact you by email to confirm your registration.

Will I receive any feedback/certificate?

Provided you have completed all the course assignments and activities, at the culmination of your tutoring, coaching or distance learning course, you will receive a REPORT with FEEDBACK and RECOMMENDATIONS for further learning.

How do I manage my course bookings?

After you have booked a course with us, you will be sent details on how to access your secure, dedicated Customer Member Dashboard within our customer database. This is accessed from our website via the LOG-IN menu. From within this dashboard, you can track the status of your bookings, payments and invoices.

How do I pay for my chosen course?

Payments will be made by electronic bank transfer to the Europe Tutorial business bank account. These details will be sent to customers upon confirmation of a booking, and can also be accessed from within the Customer Member Dashboard record. Please refer to our Terms and Conditions for payment options and terms for the specific programmes.

What is your cancellation policy?

The cancellation policy differs from programme to programme, so please refer to our Terms and Conditions for payment options and terms for the specific programmes.

Can't find what you are looking for? Get in touch with us →